Video: Interview with a Family Readiness Advisor

hilary photo

When it comes to deployment, relying on unit volunteers alone to make sure families are getting the support they need just doesn’t work. It’s too much for volunteers already stressed by their own slice of the deployment pie to handle all the moving parts of staying in contact with all the families, organizing support functions and making sure everyone has all the information they need.

Enter the Army’s Family Readiness Support Assistant (FRSA) program. It is the job of this paid employee (one in each deployed battalion) to make sure that all the pieces of family support fit together smoothly. Often filled by a fellow spouse, this position has a unique view of the challenges and mistakes made by families through all the stages of deployment.

Hilary Keatts, an Army spouse, is a former FRSA. In our short video interview this week she shares some of the deployment secrets and pitfalls she learned during her time on the job.

About the Author

Amy Bushatz
Amy is the editor in chief of’s spouse and family blog A journalist by trade, Amy also covers spouse and family news for where she is the managing editor of spouse and family content. An Army wife and mother of two, Amy has been featured as a subject matter expert on, NPR, Fox News, NBC, CBS, ABC and BBC as well as in the New York Times, Wall Street Journal and Washington Post. Follow her on twitter @amybushatz.